Do you ship overseas?

Unfortunately, we don't ship overseas as of now.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Shipping policy

Shipping & Delivery:

All orders will be processed within 2-3 business days of receipt of payment. Tracking details of every shipment shall be shared via email and SMS with the customer.
The shipping charge shall be FREE for all orders above ₹599/-
For orders below ₹599, FLAT charges of ₹50/- shall be charged irrespective of distance.
The Lotus Herbals shall not be responsible for any delay in delivery of the order that happened due to a factor beyond the control, such as
Weather conditions
Any strike which affects the transportation and delivery of the order.
Customers should not accept a parcel if the packing is not intact or tempered
The customers should accept to provide the acknowledgment of the receipt of the Parcels.

Herbals

Makeup

Organics

Derma Botanics

Shipping policy